FIND THE RIGHT ANSWERFrequently asked questions
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Which style of trip is right for me?
Our three styles of travel – Regular, Advanced and VIP – cover a whole gamut of travel experiences. To find out which one has ‘You’ written all over it, visit our trip styles page.
Are trips physically demanding?
Want to lie in a hammock and not move until cocktail hour? We’ve got a trip for that. Want to power up the side of mountain at high altitude? We’ve also got a trip for that. To determine what type of trip suits you best, each of our trips comes with a Physical Rating to let you know how physically demanding it is… or isn’t. Find out more about ratings.
Does Travelicious have family trips?
Travelicious offers a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and Travelicious has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age. Please click here full details and FAQs associated with our Family Adventures.
Who are Travelicious travellers?
Travelicious adventures are for travellers with a yearning to get off the beaten track. Whether you’re travelling solo, with a group of friends, or are aged 18 or 70, there is an Travelicious adventure to suit your interests and comfort level. Each Travelicious adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.
How many people will be on my trip?
Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Our Overland trips are in purpose-built vehicles that can carry up to 24 travellers. Group sizes are displayed on each trip’s overview page on our website.
Are there age restrictions on your trips?
For the majority of our trips the minimum age is 15. An adult must accompany all children under the age of 18. Our Overland Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.
I’m travelling alone – is that OK?
This is the beauty of the Travelicious style of travel: many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people. Find out more
If I am travelling solo, will I be charged a single supplement?
As a solo traveller, you will be paired up with another passenger of the same gender as per your passport information. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips).
If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly.
Can we book a triple room?
Depending on the trip style you choose, our trips are organised on a twin, triple or multishare basis. As our bookings are made well in advance, individual room requests can’t be guaranteed.
Can I book a single room?
You can book pre and post accommodation on a single basis; however, throughout your Travelicious trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Trip Notes, to see whether a single supplement is offered. If so, please request this at the time of booking.
I have special dietary requirements – will they be catered for?
We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.
What will the food be like on my trip?
Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own – this means you can eat to suit any budget or desire.
Can I drink the water in the countries I visit?
In some destinations it may not be wise to drink the local water. For more details, you can find country-specific information in our fantastic Destination Pages, which can be found in the red menu bar at the top of our home page, or by going to the belo and then choosing the destination you are travelling to.
Which activity does Bookaruba.com offer?
We offer a range of activity styles, including walking tours in downtown Oranjestad, California Lighthouse experiences, Foodie tours, and Private boat trips.
What should I bring?
At BookAruba.com, we want you to have the best experience possible during your activity with us. To ensure your comfort and enjoyment, we recommend wearing comfortable clothes and shoes suitable for walking.
Additionally, we provide food, snacks, and drinks for all attendees at all activities, so it is not necessary for you to bring your own refreshments during our tours.
Are Our Activities Physically Demanding?
Our walking historic and food tours in downtown Oranjestad offer a unique way to experience the city’s culture and history. Please note that these tours require a moderate level of physical fitness, as you’ll be walking for about 2 hours. We recommend wearing comfortable, sporty attire for the best experience.
For our California Lighthouse experiences please be aware that to reach the top of the lighthouse, you’ll need to climb a 117-step ladder. For safety reasons, we do not recommend this experience for individuals with claustrophobia or similar disabilities.
Are Our Experiences Suitable for Children?
At Bookaruba.com, we pride ourselves on providing family-friendly activities that can be enjoyed by all ages. However, we recommend that you carefully consider the nature of each activity and whether it is appropriate for your family.
At which location does our tour start?
Our tours operate on a regular schedule and departs from our designated meeting point at Zoutman Straat 1 in Oranjestad. This meeting point is located behind the Renaissance Hotel Marina Tower, next to Yemanja Restaurant, inside the Cosecha Arts & Crafts Building.
You’ll find a sign with our tour logo to guide you to the meeting point.
For cruise ship passengers, the tour will commence outside the Cruise Terminal, which is located next to Diamond’s International. Our guide will be waiting for you outside the terminal with a sign displaying the name of the tour for easy identification.
Can bookaruba.com arrange group activities?
BookAruba.com offers custom tours and activities for groups of all sizes and interests. Whether for business or family, our private tours provide a personalized and exclusive experience. Contact us to start planning your next adventure.
Will they be catered for?
At BookAruba.com, we welcome all guests, including those with special dietary requirements. We understand that everyone has unique dietary needs and preferences, and we strive to accommodate these requirements to the best of our ability.
Before you depart
What is the currency in my destination? How much should I take in credit cards/cash? Can I use my credit card during my trip?
Our Trip Notes include a section on ‘Spending money’. Please refer to this for an idea on budgets. Travellers’ cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card, or a bank issued ‘cash card’ specifically for travel. Having a couple of options will assure that you are covered if one doesn’t work. In certain countries it comes down to potluck if you can withdraw money. One day it’ll work, the next it won’t, but it will work for your friend… Go figure! Visa cards are more widely accepted than Mastercard, particularly in Cuba where only Visa cards are accepted.
How do I obtain Trip Notes/itinerary for full details of my trip?
Make sure you bring these with you. Every trip has a set of trip notes, accessible on our website, that gives you in-depth information about all aspects of your trip. To access your Trip Notes, please visit your trip’s specific facts page on our website. The Trip Notes are accessible at the top of this page.
Do I need travel insurance?
Travel insurance is compulsory for all Travelicious travellers and should be taken out at the time of booking. You must provide proof of your travel insurance on the first day of your trip; you will not be able to join the trip without it.
What does my policy need to cover?
At a minimum, your travel insurance should be ‘comprehensive’, providing cover against personal accident, death, medical expenses, emergency repatriation and personal liability, with a minimum coverage of US$200,000. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects. If you obtain travel insurance through us you acknowledge that you are satisfied with the level of insurance we have arranged.
How do I find out about the visa requirements for the trip I am interested in?
While we do include information in our Trip Notes about visa requirements, we always recommend that passengers check with their local embassy as visa rules can change without warning. Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms. If you are uncomfortable with the visa process, you can visit a travel agent who can arrange these for you at a cost.
How do I organise my Visa?
Please contact the relevant local embassy, or visit a travel agent, to organise your visa/s.
Do you help with Visas?
Travelicious can’t assist in the actual application of visas, but you can do this through the embassy or with the support of a travel agent.
My application says I need a letter of invitation or other supporting documentation, do you provide these?
There are certain destinations, such as Central Asia and Iran, where you will need support documentation from Travelicious in order to apply for your visa. The ‘visa section’ of you Trip Notes will include information about what you need to send to us (scanned passports, employment letters etc.).
I am concerned about the polit7ical stability of the country through which my trip will travel.
The safety of our passengers, leaders and operators is a major priority for Travelicious. With this in mind, we monitor world events very closely and Travelicious makes operational decisions based on informed advice from a number of sources, in particular the level of the Australian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. If this advisory is at Level 4 ‘Do Not Travel’ then Travelicious will either cancel the Travelicious Travel operated trip or reroute the itinerary to avoid the areas concerned.
How safe are my belongings whilst on the trip?
While we take all the precautions we can to make sure your belongings are safe, we are travelling to some exciting destinations that are sometimes home to some pretty skilled thieves. Travel insurance is a must and a lockable bag or money belt will always help too.
What is the best way to carry money?
We recommend having access to money from a variety of sources – cash, cards and travel money cards are all commonly used. Check your Trip Notes and the relevant Destination Page on our website for more country-specific information.
What type of luggage do you recommend I take?
On most Intrepid trips you will be required to carry your own luggage, sometimes up stairs and on and off transport. We therefore recommend you travel with a backpack. For a full list of what to take on your adventure see our Ultimate Packing List.
Can I store excess luggage at the starting point hotel?
Most starting point hotels can store your excess luggage for you; however, this is at your own risk. Often a nominal fee is charged for this service. Of course, this is only an advantage if your trip is circular (i.e. returning to the same starting point).
Do I need to bring a sleeping bag?
We only have a handful of itineraries where sleeping bags are required and these are generally trips that involve camping. When we use homestays, blankets are provided but some travellers feel more comfortable with their own sleeping bag or sleep sheet. This decision is a personal preference. Refer to your Trip Notes if you are unsure whether a sleeping bag is required.
